Botshelf.ai

We are an Italian multinational leader in digital transformation, AI-based technologies, and omnichannel Customer Experience. By blending human expertise with AI, we designs, implement, and manage new operating models that improve the efficiency of marketing, sales, and customer service, with a strong focus on customer-centricity, business performance, and innovation. In an ever-evolving digital landscape, we support organizations in adopting digital technologies through tailored training and coaching, while driving agile transformations that foster adaptability and collaboration. We are over 6,000 professionals and customer consultants with expertise in CRM and customer management, technology consulting, generative AI, system integration, and data management. We provide technological services in partnership with leading tech providers such as Microsoft, Google, AWS, Salesforce, Oracle, Qualtrics, and many others. With over 20 offices in key markets, including France, Germany, Italy, the Netherlands, Spain, and the United Kingdom, we serve large companies across various sectors (B2B and B2C): Energy, Telco, Media, Insurance, Entertainment, Automotive, Banking, Retail, Travel, and Tourism.